CROS – How?

OK, so how do I fill in CROS? Filling in CROS requires your university email and some kind of online device. It’s very easy… because if you are eligible (which you are, if you are Research Staff at Bristol) then on or around the 1st May you’ll be sent an email directly from the Online Survey system. The email will contain a link which is individualised for you (1). All you have to do is click on it, and you’ll be taken directly to the online survey, which you then complete.

How long does it take? The survey is a bit of a beast, but shouldn’t take more than about 25 mins.  If it’s any incentive to finish it, remember that we only ask you to do it every two years, and that the questions put in there by Research Staff at Bristol are towards the end (!).

So I’ve filled it in… Once you’ve filled it in, you shouldn’t hear from the survey tool again. Although you might want to subscribe to the blog, or follow us on Twitter, or check the regularly Friday Bristol Clear Bulletin, as we’ll be releasing data that we get throughout the month.

And if I don’t fill it in… If you don’t fill in the survey from that first email, then you’ll get regular reminders throughout the month. You might also be encouraged in a more global sense by your Head of School or your School Research Staff Rep. We’re giving them completion rates for each School (although, anonymous, obviously).

I’m not sure I’ll have the time… We know time is tight, so we’re asking all Heads of School to make sure that PIs are aware of the need to complete the survey, and to allow their staff time to do so. We’re also hoping that some Schools will organise a ‘CROS hour’ at the same time where all researchers can stop and complete it. We’ll also be feeding (anonymous) response rates back to Heads of School throughout the month so that they can see how much harder they need to work to give you the chance to share your views.

Oh, and if bribery works for you, then we’re also giving away a new iPad 5 mini, and some Swoon Gelato giftcards to randomly selected completers of the survey, after it closes.  

(1) – We individualise the links so that we can use the online survey system to send out reminder emails to those who haven’t completed the survey. To be able to do this, we have to store some information about you, like your name and your email address. We *never* release this information out of the survey system, *never* allow anyone else to have access to the system, and *only ever* work with data that has been fully anonymised, so you can complete the survey safe in the knowledge that your answers will never be linked to you.

CROS – Why would I fill it in?

CROS is your chance, available every two years, to tell us your experience of what being a researcher at Bristol is like, and what more we can do to support you.

It’s not the only chance – you also get to fill in things like the Staff Survey – but it’s the only survey that is aimed specifically at research staff, and research staff alone. And it’s the only survey that delivers its data directly into Bristol Clear and hasn’t been digested by another part of the organisation.

Consequently, it’s a survey that we listen to carefully, and draw data from constantly to shape what we do.

The survey runs in May, for one month, and is then…

  • … analysed over the summer, compared with CROS data from across the UK, local data from the Staff Survey and other evidence we have from consultations with research staff.
  • Turned into a report which will be made available to everyone, researchers, managers, HoS, Deans, FRDs, PVCs, the VC… everyone. (see the 2015 here)
  • Turned into an Action Plan, which forms the backbone of what we (Bristol Clear, the Research Staff Working Party) then prioritise over the next two years. (see the 2015 here)
  • Combined with data from other research staff at other universities to generate a national report. (2015, 2017)

CROS is recognised as an ‘official’ survey for university data-gathering purposes… it’s supported by HR, the Research Staff Working Party, and the university’s management more generally. That means that what you tell us carries weight, and is reported. That’s why, this year in particular, we’ve worked closely with research staff to ask the questions that they want to answer, so that you can tell us what you want to tell us. This year, research staff have added questions on well-being, work-life balance, and Progression and Promotion.

CROS will launch on the 1st May. Please support us to support you, by filling it in as honestly as possible, and encouraging others to do the same.

If you have any questions about the CROS survey, then please let us know by emailing us at bristol-clear@bristol.ac.uk

CROS – Bristol’s Own!

This is the story of CROS, and its origins, in the University of Bristol (1).

Once upon a time… researching in universities was a bit of a gig economy.

Hmm… *pauses and glances cynically at the audience*

Anyway, back to the story.

Back in the post-war period, universities would employ (often graduate) contract researchers to carry out specific research tasks. Some of them did one contract. Some did more. Some became lecturers. Some didn’t. There weren’t many research jobs – but that was OK because universities weren’t so reliant upon research income and lecturing posts were easier to get, and there weren’t many PhDs, and so the whole situation ‘gigged along’ reasonably happily.

But then, in the 70s, more people started getting PhDs (2). And then industrial sponsorship and the gradual commercialisation of universities meant more postdoctoral positions… that were then taken by those with the PhDs, who then wanted more research positions… and at some point in the 1990s, the situation evolved into one very much like the present one, in which a community of research staff (highly skilled in research, and in their own specialist area) were employed on temporary contracts by universities… until the research was done. Then they were largely left to fend for themselves.

In 1996, most of those involved in Higher Education and research funding (the research councils, the British Academy, and bodies like the wonderfully entitled “Committee of Vice-Chancellors and Principals”) agreed that “something must be done” to support the rising number of staff in the universities who were on temporary research contracts, to make sure that they weren’t being taken advantage of, and to explore how to equip them to find jobs outside of H.E. when they were done. Together, they drafted a ‘Concordat’ (basically, a contract) to “provide a framework for the career management of contract research staff in universities and colleges”. A copy of it is available at https://www.vitae.ac.uk/policy/concordat-for-the-career-management-of-contract-research-staff-1996-vitae.pdf.

The Concordat went down well. But it was only a piece of paper and wasn’t ‘enforceable’ in any sense.

What was needed was evidence – that would show which universities were failing and where, which were succeeding and where, and who could learn from whom how to do better.

And so in 2002, a group that included a resourceful and imaginative HR manager from the University of Bristol, along with a manager from Bristol’s Institute for Learning and Research Technology came up with a proposal… they would get funding from HEFCE, to set up a new online survey tool to run a new survey every other year or so, which would tell them how well universities were doing in holding to the Concordat. (3)

The online survey tool was Bristol Online Surveys – upon which the survey still runs. And the survey was the ‘Contract Researchers Online Survey’, which quickly became the ‘Careers in Research Online Survey’ = CROS (4)

(1) For those interested in the history of the CROS (!… I mean… I am… which others might find a little embarrassing, but I’m not ashamed) there’s a brief timeline on the Vitae website. What the timeline doesn’t mention is Bristol’s role. I mean, why would they? But *I* know this stuff because somewhere between completing my PhD in 2009 and now, in amongst the postdoc work and other bits, I worked for Bristol Online Surveys and was the person mainly responsible for delivering the CROS survey and training, which contained a brief ‘historical’ bit. I never thought it would be useful until now!

(2) David Bogle has written a History of the PhD which is interesting reading for those who, like me, are interested in this stuff.

(3) Projects like this were the order of the day when I worked in IT. A policy concept (the Robert’s report – also 2002), an online-based IT innovation and bob’s your designated relative.

(4) Commonly pronounced ‘CROSS’ – because ‘CROZ’ just sounds really naff.

May… is CROS month

Logo for CROS survey

Next month, all month, the University of Bristol will be running the CROS survey.

CROS is the Careers in Research Online Survey. It’s the (only) national online survey specifically aimed at capturing the experience of research staff in UK universities.

It’s national – in 2013 it was run by 68 universities, in 2015 by 72, and in 2017 by 67 universities. In 2017, over 7500 research staff filled it in.

It’s also local – At Bristol, in 2017, we got about 600 responses… that represents nearly 40% of our Research Staff community.

Having that many responses is hugely important, because it gives us a reliable picture of how we’re doing, and allows us to argue from evidence for more and better provision.

… and the local aspect matters, because in addition to a set of national questions, we can add questions of our own.

This year, we’ve been working with your Research Staff Reps to include questions that address the concerns of research staff at Bristol. So, in addition to the core question set, there will be sections on:

  • Research staff well-being and work-life balance.
  • Progression and Promotion.
  • … and how useful and accessible the wider (particularly career development) support that the UoB provides actually is.

We’ll be working with your Reps to communicate CROS, and building up to the month with some more blog posts that describe how it works and how we’re going to communicate and use the findings.

In the meantime, is it enough to whet your appetite if I tell you that there’s also a prize for at least one lucky completer…

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